How we collect, use, and protect your personal information in accordance with Nigerian law
Metro Clouds Enterprises ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.metroclouds.net) or use our services, in compliance with the Nigerian Data Protection Regulation (NDPR) 2019 and other applicable data protection laws in Nigeria.
2.1. Personal Information: We may collect personal information that can be used to identify you, such as your name, email address, phone number, and company name.
2.2. Usage Information: We collect information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on those pages.
2.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can disable cookies in your browser settings, but this may affect the functionality of our website.
2.4. Communication Information: When you contact us, we may collect information about your communication, including the content of your messages and attachments.
3.1. To Provide Services: We use your personal information to provide, maintain, and improve our services, including web development, app development, and software development solutions.
3.2. To Communicate with You: We use your contact information to respond to your inquiries, send you updates, and provide customer support.
3.3. For Marketing: With your consent, we may use your information to send you marketing communications about our services and promotions. You can opt out of these communications at any time.
3.4. To Improve Our Website: We use usage information to analyze and improve our website and services.
3.5. For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
4.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and payment processing. These service providers are obligated to protect your information and may only use it for the purposes specified by us.
4.2. Legal Requirements: We may disclose your information if required by law, court order, or other legal process, or to establish or exercise our legal rights.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the successor entity.
4.4. With Your Consent: We may share your information with your consent for any other purpose.
5.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in accordance with the Nigerian Data Protection Regulation (NDPR).
5.2. These measures include encryption, access controls, secure data storage, and regular security assessments.
5.3. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Under the Nigerian Data Protection Regulation (NDPR), you have the following rights regarding your personal data:
6.1. Right to Access: You have the right to request a copy of the personal information we hold about you.
6.2. Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
6.3. Right to Erasure: You have the right to request deletion of your personal information, subject to certain exceptions.
6.4. Right to Restrict Processing: You have the right to request restriction of the processing of your personal information under certain conditions.
6.5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
6.6. Right to Object: You have the right to object to the processing of your personal information based on our legitimate interests.
6.7. Right Related to Automated Decision Making: You have the right not to be subject to a decision based solely on automated processing.
7.1. We may transfer your personal information to countries outside Nigeria for the purposes described in this Privacy Policy.
7.2. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the Nigerian Data Protection Commission.
8.1. Our services are not intended for individuals under the age of 18.
8.2. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9.1. We may update this Privacy Policy from time to time.
9.2. The updated policy will be posted on our website with a revised "Last updated" date.
9.3. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Metro Clouds Enterprises
Data Protection Officer
Suite 13 Candilux Plaza, Dutse Junction, Abuja, Nigeria
Email: privacy@metroclouds.net
Phone: +234 916 765 4383
Last updated: August 25, 2025